Shipping Policy

Questions: email topshelffulfillmentco@gmail.com

Our Policy

Last Revised on 1/2/2024

This website (luxpours.com) and its services are intended for the use of persons who are at least twenty-one (21) years of age. Persons under twenty-one (21) years old are prohibited from using our website or services in any way. By ordering any item containing alcohol from Lux Pours you guarantee that you and any order recipients are at least twenty-one (21) years old.

Shipping Prices

1-4 bottles: Flat Rate $19.99

5+ bottles: If interested in making a larger order, please email us with details on the specific bottles and amount, and we will get back to you to discuss options and pricing.

Carriers, Tracking & Delivery

To comply with various laws and regulations, Lux Pours uses a network of fulfillment partners to ship your purchased bottle(s) to you. Typically, orders are fulfilled within forty-eight (48) hours from purchase and shipped via UPS Ground.

P.O. boxes, military bases, and mailbox/shipping locations, such as FedEx, UPS, or Walgreens, are not valid addresses 

Once your order is fulfilled, you will receive an email with tracking information, so you can monitor the progress of your shipment.

Every shipment requires a signature for delivery. As stated above, only persons twenty-one (21) years of age or older may purchase. Additionally, only persons age 21+ can sign for the delivery of a shipment. AN ADULT AGE 21+ MUST BE HOME AT TIME OF DELIVERY FOR THE REQUIRED SIGNATURE. Please remember that, as the buyer, you are solely responsible for arranging to be at home or ensuring that another adult age 21+ is home to sign for your package. All signers must have a valid driver's license, passport, military ID, or state ID.

One carrier we often use is UPS. According to UPS policy, they will make three (3) attempts to deliver your shipment. If UPS is unable to deliver it, whether no one answers or no one old enough is at home to sign, they will return it to the sender If the package is sent back to us, we charge you an additional $24.99 USD fee, in order to resend that package to you.